Error: "Failed to acquire Sync Server object. Server Error Description: Cannot open database [database_name] requested by the login. The login failed. Login failed for user 'ACTADMIN'. Contact your administrator for assistance.
Act Outlook Integration - Change Preferences Act Outlook Integration - Create Contact Act Outlook Integration - Create Activity Act Outlook Integration - Attach to Contact Act Outlook Integration - Quick Attach to Contacts Act Outlook Integration - Synchronize Now Act Outlook Integration - Learn More Act Outlook Integration - Address Book Act Outlook Integration - Synchronize Now Errors (Act v22.1 Update 4 +)
Outook email invitations not creating Act v21.1 activity when configured.
It is a known issue since Act v21.1 Update 1 - 4 was released. There is no KB relating with error.
The Act development team has been working on it since Act v21.1 was released. Major issue is in the time fields.
Recipient name could not be found when sending email from Outlook.
Act Address Book is no longer available in Outlook. You have to take extra step and use the actual Act "Address Book" from the Act! toolbar in Outlook.
Help
Your options are closing Act or Activation. Unfortunatly, Act does not provide you a method to determine the full "update" version of Act installed. You can, however, determine what version of Act is installed from Control Panel / Program and Features
In some cases the current user "account" that is logging into Act is corrupt. Change user account to inactive, create a new user. If you wish, you can delete the old user and reassign data to the new user.
Note: You will not find the term "Account Manager" in Act KB result. The Account Manager is really the "Record Manager" for the contact. In the Act KB, scroll down to step # 4.
Error: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx). From Tools/Integrate with Google/Google Integration Preferences/Advanced Preferences.