Knowledge Base
PROGRAM: DataPlus - Messages or Errors


Table of Contents
Error or Notice Messages
Opening Act
DataPlus 4.0 Error
    DataPlus was unable to load.
    Error getting Master Setting: Could not find stored procedure 'dp3.spMasterSetting_Get'.
    Resolution
  1. Open DataPlus 4.0 Client Configuration
  2. Test Connection
  3. If test fails
    1. Verify DataPlus Server: Name
    2. Verify DataPlus Database: Name
    3. Verify SQL Security
  4. Test Connection
DataPlus 4.0 Error
    DataPlus was unable to start up.
    Unable to verify server version. Please check your connection.
    Resolution 1
  1. Open DataPlus 4.0 Client Configuration
  2. Verify DataPlus Server: SERVERNAME/SQLINSTANCE
  3. Test Connection

  4. Resolution 2
  5. Your yearly subscription has expired
  6. Contact Hogan Data for renewal.
DataPlus 4.0 Error
    The following error has occurred: Product is not activated and trial has expired. All DataPlus features will be disabled. Please run activation and re-enable DataPlus.
    Unable to verify server version. Please check your connection.
    Resolution 1
  1. Run activation and re-enable DataPlus
  2. Resolution 2
  3. Your yearly subscription has expired
  4. Contact Hogan Data for renewal.
DataPlus 4.0 Error
    Error getting Master setting: Login Failed. The login is from an untrusted domain and cannot be used with Windows authentication.
    Unable to verify server version. Please check your connection.
    Reason
  1. Domain Controller issue
  2. Resolution 1
  3. If your pc is connected to domain network, rejoin the domain
  4. Resolution 2
  5. You cannot use "Integrated Security" with your connection, you must use a valid SQL database username and password combination that has appropriate permissions for the specific database you are trying to access.
  6. Resource
  7. SQL Configuration
DataPlus Configuration
DataPlus 4.0 Error
    Unable to load import
    List box contains too many items.
    Resolution
  1. Please contact Hogan Data to fix internal SQL script
DataPlus 4.0 Error
    Error opening file for writing.
    C:\Program Files (x86)\Hogan Data\DataPlus 4.0\Babel.Licensing.dll
    Click Abort to stip the installation,,
    Resolution
   
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