Notice

Application Notice
Unable to activate
The following error has occurred: Value to add was out of range.
Parameter name: value. Resolution 1
1. QuoteWerks Node install should be made with current version

Tools Push Menu

QuoteWerks
Push to eautomate
After executing "Push to eautomate" in QuoteWerks Tool Menu, nothing happens.
Resolution
Prior versions of dpQWSync used the "Menuopts.add" file to execute the menu item.
1. Add "Push To eautomate" to QuoteWerks/Tools/Customize Menus...

[Menu]
Push To e-automate="C:\Program Files (x86)\Hogan Data\dpQWSync - EAQuote\dpQWSyncEAQuote.exe"

Tools Push Menu

QuoteWerks
2. QuoteWerks/Tools/Customize Menus...
Customize Menus
3. Choose Tools Menu
4. Click on Define Menu Items

Tools Push Menu

QuoteWerks
5. QuoteWerks/Tools/Customize Menus...
Customize Menus
6. Choose New

Tools Push Menu

QuoteWerks Customize Menus
7. Caption: Push To eautomate
8. Action: Run External Application
9. Command: dpQWSyncEAQuote.exe
10. Start In: C:\Program Files (x86)\Hogan Data\dpQWSync - EAQuote (path to file "dpQWSyncEAQuote.exe")
11. Window: Normal
12. Owner: Administrator
13. Check Publish to All User Menus
14. Check Publish to My Menu
15. Check "Access Rights" you prefer

Tools Push Menu

QuoteWerks
Customize Menus
16. Click Run command
    If successful the push dialog box will open

Tools Push Menu

QuoteWerks Customize Menus
19. Click Ok

Tools Push Menu

QuoteWerks
Customize Menus
20. Click on Close

Tools Push Menu

QuoteWerks
Customize Menus
21. Choose Tools Menu
22. Click on Publish Menu Items

Tools Push Menu

QuoteWerks
Customize Menus
23. Click on Add

Tools Push Menu

QuoteWerks
Customize Menus
24. Choose Push To eautomate
25. Click on Select

Tools Push Menu

QuoteWerks
Customize Menus
26. Click on Ok

Tools Push Menu

QuoteWerks
Customize Menus
27. Click on Close

Notice

QuoteWerks
Error executing command line
Error executing command line of "[drive]:\Program Files (x86)\Hogan Data\dpQWSync - EAQuote\dpQWSyncEAQuote.exe"
Error (53) File not found. Resolution
1. When dpEAQuote is installed it makes an entry into QuoteWerks file [drive]:\QuoteWerks\menuopts.add
   [Menu]
   Push To e-automate="c:\Program Files (x86)\Hogan Data\dpQWSync - EAQuote\dpQWSyncEAQuote.exe"
2. The path points to the dpQWSync - dpQWSyncEAQuote.exe file to execute the push.
3. Correct the path and file name is needed.

Notice

Application Notice
Unable to attach
Unable to attach to Quotewerks. Application will now close.
Reason
1. QuoteWerks application location might have been copied or moved.
2. dpQWSyncEAQuote.exe is a mix match with QuoteWerks version
   1. Version 1.1.5239.32072 = QuoteWerks 4.0
   2. Version 1.1.5529.39567 = QuoteWerks 5.0
   Resolution 1
3. Run QuoteWerks Node install and retry dpEAQuote

Notice

Resolution 3
3. Run a test using QuoteWerks Medic 5.0 Utility

Notice

4. Click menu Utilities
5. Choose Data Manager for QuoteWerks Databases...

Notice

6. If you get an error message simular to the one on the right
7. It is a known issue with QuoteWerks 5.0 Build 2
8. Run QuoteWerks Node install and retry dpEAQuote

Notice

Application Notice
Unable to connect to server...
Unable to connect to server, please check connectivity and try again. Reason: Conversion failed when converting the nvarchar value "somevalue" to data type int.
Resolution

Notice

Application Notice
Could not retrieve current quote information
Unable to acquire contact information from e-automate:. A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)
Resolution
1. Ensure you are using the correct SQL instance name
2. Ensure SQL Server service is running
3. Ensure SQL Server Browser service is running
4. Ensure TCP/IP and Named Pipes protocols are enabled
5. Ensure the "Allow remote connections to this server" is checked in SQL Server Properties
6. Configure the Windows Firewall for the SQL Server port and SQL Browser service

Notice

Application notice
Cannot push to e-automate. The following item did not originate from e-automate.
Item description
Action
1. Create quote from QuoteWerks to e-automate with item not in e-automate
Reason
2. Creating new items in e-automate are not allowed
Resolution
3. Launch: EAQuote Configuration
4. dpQWSync - EAQuote - Push Configuration
5. Inventory Options
6. Check Enable Adding Inventory Items to e-automate

Notice

Application notice
Cannot push to e-automate. The following item did not originate from e-automate.
Item description. Cannot be added: Mapping was not found for Allen Parts
IAction
1. Create quote from QuoteWerks to e-automate with item not in e-automate
Reason
2. Vendor "Allen Parts" has not been mapped
Resolution
3. Launch: QWSync Configuration
4. Configure Mapping
5. Map new items "KB"
6. dpQWSync - Server Installation

Notice

Application notice
The following error has occurred: Cannot insert the value NULL into column 'CategoryID', table 'CoEA87.dbo.ICItems'; column does not allow nulls.
INSERT fails
The statement has been terminated
Action
1. Create quote from QuoteWerks to e-automate with item not in e-automate
Reasons
2. Category does not exist in e-automate
3. Category in mapping is incorrect
Resolution 1
4. Validate Category in e-automate
5. Add Category in e-automate
Resolution 2
6. Launch: QWSync Configuration
7. Configure Mapping
8. Validate category "KB"

Notice

Application notice
Could not retrieve current quote information.
Unable to cast COM object of type 'QuoteWerks.DocFunctionsClass' to interface type 'QuoteWerks._DocFufnctions'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{8560F69D-0789-449B-81A-B3A96BA1C8FE}' failded due to the following error: Not such interface supported (Exception from HRESULT; 0x800004002 (E_NOINTERFACE)).
Action
1. Launching e-automate push from QuoteWerks
Resolution
2. Install current QuoteWerks node on current machine.

Error

DataPlus 4.0 Error
The following error has occurred:
Procedure or function 'spEA_Web_CreateQuote' expects parameter '@PurchasingNotes' which was not supplied.
Resolution
1. There is probably a mismatch with used installers. Install QW Sync and EA database in newest installer

Results

dpEAQuote Sync Results
Contacts not available
Resolution 1
1. Insure that Sync EA Contacts is Checked in QW\EA Sync Configuration
Resolution 2
2. dpQWSync is not capatible with current version of QuoteWerks being used
3. Your yearly subscription of dpQWSync has expired

Items not available
Resolution 1
1. dpQWSync is not capatible with current version of QuoteWerks being used
2. Your yearly subscription of dpQWSync has expired

After sync the following data should be displayed in log file.
File: QWS_*.log
Notice: Synchronization Started
Notice: Processing Categories
Notice: Processing Vendors
Notice: Processing Contacts (if selected}
Notice: Synchronization Completed