Knowledge Base
PROGRAM: DataPlus QuickBooks - Messages or Errors

Table of Contents
QuickBooks Remote
Notice
    Message Details
    The following error has occurred: Method not found: 'Licensing.Common. LicenseResult Licensing.Common. DataPlusLicensing. ValidateStandard()'.
    Resolution 1
  1. This has occurred when a trust relationship with current PC is not establised in a domain network.
Notice
    Message Details
    The following error has occurred: Retrieving the COM class factory for component with CLSID {FC3C 4882-C13E-46E7- 96F1- CEE3133207B7} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CALSSNOTREG)).
    Resolution 1
  1. QuickBooks Remote is not compliant with installed QuickBooks version & and SDK.
QuickBooks Harvester
Notice
    Message Details
    Error occurred while communicating with QuickBooks Remote. Please verify server services are running properly and connection is available.
    Resolution 1
  1. dpQuickBooks Remote is not running
  2. Or dpQuickBooks Remote is not connected to the QuickBooks company
Notice
    Message Details
    Error connecting to dpQuickBooks Remote.. Connection has timed out. Please confirm that dpQuickBooks Remote is accessible and in a responsive state.
    Resolution 1
  1. dpQuickBooks Remote is running but QuickBooks is not open.
  2. Stop dpQuickBooks Remote, open QuickBooks, restart Remote
Notice
    Message Details
    Error connecting to dpQuickBooks Remote.. Invalid URI: The hostname could not be parsed.
    Resolution 1
  1. dpQuickBooks Remote is not running on
  2. dpQuickBooks Remote is not connected to the QuickBooks company
Notice
    Message Details
    Error running harvest: Error Loading Master ConnectionSettings: Unable to locate master settings file.
    Resolution 1
Notice
    Message Details
    The following error has occurred: Unable to connect to dpQuickBooks Remote. Please verify configuration and try again.. Retrieving the COM class factory for component with CLSID {FC3C4882-C13E-46E7-96F1-CEE3133207B7} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
    Resolution 1
  1. dpQuickBooks Remote is not running on QuickBooks installed pc
  2. dpQuickBooks Remote is not connected to the QuickBooks company
Notice
    Message Details
    The following error has occurred: Unable to connect to dpQuickBooks Remote. Please verify configuration and try again.. Retrieving the COM class factory for component with CLSID {C693D8F1-180B-4F82-B735-8F511B566718} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).
    Resolution 1
  1. dpQuickBooks Remote is not running on QuickBooks installed pc
  2. dpQuickBooks Remote is not connected to the QuickBooks company
Notice
    Message Details
    The following error has occurred: Could not startQuickBooks.
    Resolution 1
  1. dpQuickBooks Remote is not running on QuickBooks installed pc
  2. dpQuickBooks Remote is not connected to the QuickBooks company
  3. Exit dpQuickBooks Remote and restart
QuickBooks Transaction Push
Notice
    Message Details
    Unable to connect to QuickBooks Remote. Please verify configuration and try again.
    The QuickBooks company data file is currently open in a mode other than the one specified by your application.
    Resolution 1
  1. QuickBooks is in "Single
Notice
    Message Details
    Unable to deduce QuickBooks Customer.
    Resolution 1
  1. dpQuickBooks Remote is not running on QuickBooks server or pc
  2. dpQuickBooks Remote is not connected to the QuickBooks company
  3. Validate QuickBooks Company
  4. Click on QuickBooks Title bar
  5. Press the ctrl key & 1. Product Information screen will appear.
QuickBooks
Warning
    Message Details
    An Integrated Application is currently sharing data with QuickBooks. Please wait until the application is finished and try again.
    Reasons
  1. 1. More than likely QuickBooks on the desktop was not open and Act contact was pushed or a transaction was pushed from Act to QuickBooks.
  2. 2. Havester i running.
  3. Resolution 1
  4. Close Act then open QuickBooks
  5. In the case of the Harvester running, wait until the process is complete then open QuickBooks.
  6. Resolution 2
  7. Suggested Action
  8. Take the following steps to clear the processes:
  9. Press CTRL Shift Esc on the keyboard to open the Task Manager.
  10. Click on the Processes tab.
  11. Right click TMWE.exe in the list and select End Process.
  12. Click Yes on the Task Manager Warning window.
  13. Repeat steps 3 and 4 for QBW32.Exe.
  14. Open Quickbooks.
Warning
    Message Details
    The company file cannot be closed at this time because there is another application (dpQuickBooks) whish is using it. Before you can close the company file you must either close that application or instruct the application to end it's session with QuickBooks. Resolution
  1. Stop the DataPlus QuickBooks Remote service
  2. Close QuickBooks
  3. ReStart the DataPlus QuickBooks Remote service
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