Knowledge Base
PROGRAM: DataPlus for Sage 50 US - Messages or Errors

Table of Contents
DataPlus Tab
Warning
    No DataPlus menus were found. The DataPlus Tab will be disabled.
    NOTE: If this is your first install, you bust set default view permissions and re-load DataPlus.
    Resolution
  1. DataPlus Tab KB
DataPlus Push Configuration
Error
    Sage Connection failed.
    Error communicating with Sage50US Bridge: There was no endpoint listening at http://hdo8main:8800/ Sage50USBridge/proxy.svc that could accept the message. This is often caused by an incorrect address or SOAPaction. See InnerException, if present, for more details.
    Resolution
  • Ensure that Hogan Data Sage50US Bridge is started on server.
Error
    Sage Connection failed.
    Error communicating with Sage50US Bridge: The request channel timed out while waiting fo a reply after 00:00:59.9979998. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.
    Resolution
  • Server Installation KB Line 187
  • Client Installation KB Line 36
Error
    Sage Connection failed.
    Error communicating with Sage50US Bridge: Unable to connect to company: Unable to find company
    Resolution
  • Sage Company name is incorrect

Error
    Sage Connection failed.
    Error communicating with Sage50US Bridge: Unable to connect to company: Error Connecting: Pending
    Resolution
  • Permission must be granted from the Sage 50 US Application
  • If Sage 50 US is open, close application
  • Open Sage 50 US

Error
    Sage Connection failed.
    Error communicating with Sage50US Bridge: The typ initializer for 'Sage.Peachtree. API.PeachtreeSession' threw an exception.
    Resolution
  • Sage50US Bridge is not compatible with current version of Sage 50
DataPlus Push Results
Push Result
    Error
    Error communicating with Sage50US Bridge: Unable to connect to company: Error Connecting: Pending
    Resolution
  • Permission must be granted from the Sage 50 US Application
  • If Sage 50 US is open, close application
  • Open Sage 50 US

Push Result
    Error
    Error communicating with Dage50US Bridge: You must call SetDefaultDatabase before trying to use the default connection.
    Resolution
  • Restart "Hogan Data Sage50US Bridge" service
Push Result
    Error
    Error communicating with Sage50Bridge: You must call SetDefaultDatabase before trying to use the default connection.
    Resolution
  • Restart "Hogan Data Sage50US Bridge" service

Push Result
    Error
    Could not find any resources appropriate for the specified culture or the neutral culture. Make sure "Act.Framework.Histories .ColligartionHistoryManagerDB .resources" was correctly embedded or linked into assembly "Act.Framework" at compile time, or that all satellite assemblies required are loadable and fully signed.
    Resolution
  • Check Act Opportunity for transaction number and e"transaction"ID
  • Check Sage 50 for successful push of transaction
  • If Act opportunity fields were not updated, delete transaction in Sage
  • Restart "Hogan Data Sage50US Bridge" service
  • Push transaction again
Push Result
    Error
    The following error has occurrred: String was not recognized as a valid Booean.
    Resolution
Push Result
    Error
    Error communicating with Sage50US Bridge: The string entered is too long. It must not be longer than 39 characters. Note: This error can occur with other amount of characters, such has 64 with email.
    Resolution
  • An Act "company name" field that is mapped to Sage 50 has more than 39 characters. Modifiy field for maximum of 39 characters.
  • An Act "email" field that is mapped to Sage 50 has more than 64 characters. Modifiy field for maximum of 64 characters.

Push Result
    Error
    Error communicating with Sage50US Bridge: The string entered is too long. It must not be longer than 2 characters.
    Resolution
  • Most likely the Ship To State field in Act Opportunity contains more than 2 characters. Modifiy field for maximum of 2 characters.
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